A&E FREEDOM ESCAPES
TERMS AND CONDITIONS OF MEMBERSHIP
Last Updated: October 8, 2026
These Terms and Conditions of Membership (these “Terms“) are a binding contract between you (“you” or “your“) and A&E Freedom Escapes LLC, a Texas limited liability company (“A&E Freedom Escapes,” “AEFE,” the “Company,” “we,” “us,” or “our“). These Terms govern your enrollment in and use of the A&E Freedom Escapes lifestyle-travel membership program and the benefits, resources, and services we make available through it (collectively, the “Service“).
PLEASE READ THESE TERMS CAREFULLY. By enrolling, creating an account, purchasing a membership, clicking to accept these Terms, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not enroll in or use the Service. If you are entering into these Terms on behalf of another person or entity, you represent that you have authority to bind that person or entity, and “you” refers to both you individually and that person or entity.
Eligibility. The Service is offered only to individuals who are at least 18 years of age, are able to form a legally binding contract, and reside in a U.S. state or jurisdiction in which AEFE offers the membership. By enrolling, you represent and warrant that you meet these requirements. The membership is intended for your personal, non-commercial use as a consumer.
Account Accuracy. You must provide and maintain current, accurate, and complete account and travel-profile information. Inaccurate, incomplete, or obsolete information may delay or limit your access to the membership benefits described in Section 4 (the “Benefits”) and may result in suspension or termination of your membership.
Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Your account and membership are personal to you and may not be shared, sold, or transferred. You agree not to permit any other person to access the Service using your credentials, and you must notify us immediately compliance@aefreedomescapes.com of any unauthorized access, use of your account, or other breach of security.
Account Standing. We reserve the right to refuse enrollment, reclaim any username, or suspend or terminate any account, in accordance with these Terms and applicable law.
For purposes of these Terms:
“Airport Lounge Access” means the airport lounge access Benefit described in Section 4A,
“Benefits” means the membership benefits described in Section 4, including Travel Opportunities, Hotel Savings Cards, Lifestyle Perks, Airport Lounge Access, and Concierge Services, in each case as made available from time to time and subject to these Terms and any applicable Supplier terms.
“Concierge Services” means the member-support and concierge guidance AEFE makes available to help Members understand, request, and access their Benefits.
“Content” means all materials AEFE makes available through the Service, including educational materials, destination and Supplier information, guides, and related text, graphics, and designs, together with their selection and arrangement.
“Hotel Savings Cards” means the hotel-savings benefits made available to Members through one or more Suppliers, entitling Members to access certain hotel rates or savings under the applicable Supplier terms.
“Lifestyle Perks” means the non-travel lifestyle benefits, discounts, and perks made available to Members from time to time, whether provided by AEFE or by a Supplier under the applicable Supplier terms.
“Member” means any individual who enrolls in and holds an AEFE membership (including you).
“Membership Term” means the 24-month period for which your membership is purchased, as described in Section 8.
“Service” has the meaning given above and includes the AEFE membership program, website, member portal, and all related communications.
“Supplier” means a third-party provider that makes travel opportunities, certificates, hotel savings, lifestyle benefits, or related services available in connection with the membership, as AEFE may designate from time to time.
“Travel Opportunities” means the supplier-provided travel opportunities made available to eligible Members, consisting of up to seven (7) such opportunities per 24-month membership period, and up to three (3) additional opportunities for individuals (family and /or friends) who do not reside in the same household, per 24-month membership period, subject to eligibility, availability, and the applicable Supplier terms.
Membership-Access and Concierge Business. AEFE operates a paid membership-access and concierge business. The membership provides eligible Members with access to Benefits, member education, and concierge support. AEFE controls Member eligibility, member education, Benefit-request workflows, and the release of Benefits to Members.
Not a Travel Agency, Travel Provider, or Timeshare Company. AEFE is not a traditional travel agency, tour operator, or travel provider, and is not a timeshare or vacation-ownership company. The underlying travel, transportation, lodging, and related services associated with the Benefits are provided by Suppliers under their own terms, as described in Section 5.
No Real-Property or Timeshare Interests. The membership does not convey, and AEFE does not sell, any real-property interest, timeshare ownership, deeded interest, fractional interest, or any recurring right to use a specific resort, unit, or accommodation. The membership is a contract for access to Benefits and services only.
No Booking of Travel; No Holding of Supplier Funds. AEFE does not itself book, ticket, or reserve travel, and does not collect or hold Member funds on behalf of any travel Supplier. Where a Member elects to redeem a Travel Opportunity, Hotel Savings Card, or other Benefit, any booking, reservation, deposit, tax, or payment for the underlying travel or services is arranged and made with, and governed by the terms of, the applicable Supplier or direct provider.
Benefits. Subject to your eligibility, your compliance with these Terms, and the applicable Supplier terms, your membership provides access to the following Benefits during your Membership Term: (a) up to seven (7) supplier-provided Travel Opportunities per 24-month membership period; (b) Hotel Savings Cards; (c) Lifestyle Perks; (d) Concierge Services and member support; and (e) Airport Lounge Access, as described in Section 4A.
Eligibility and Release of Benefits. Access to and release of Benefits are subject to AEFE’s eligibility criteria, request workflows, and verification processes, and to the availability and terms of the applicable Supplier. AEFE may establish reasonable conditions on the timing, frequency, and manner in which Benefits are requested and used.
No Guarantee of Specific Travel. The Benefits provide access to travel and lifestyle opportunities; they are not a guarantee of any specific destination, date, accommodation, price, or availability. Travel Opportunities and Hotel Savings Cards are subject to availability, blackout periods, redemption windows, and other conditions imposed by the applicable Supplier.
Changes to Benefits. AEFE may add, modify, substitute, or discontinue particular Benefits or Suppliers from time to time, provided that AEFE will use commercially reasonable efforts to maintain Benefits of substantially comparable overall value during your Membership Term.
Airport Lounge Access Benefit. Subject to your eligibility, your compliance with these Terms, and the applicable Supplier terms, your membership includes an airport lounge access Benefit, fulfilled and provided by one of AEFE’s Suppliers (which AEFE may change at any time in its sole discretion). During your Membership Term, you may receive up to two (2) airport lounge pass admissions during months 1 through 12 and up to two (2) airport lounge pass admissions during months 13 through 24. Each pass admission is valid for a single admission for one (1) named traveler. For each eligible, pre-booked lounge pass, AEFE will contribute up to fifty dollars ($50) toward the cost of the pass. You are responsible for all amounts exceeding AEFE’s contribution. You must submit each airport lounge access request to AEFE at least seven (7) calendar days before your travel date, unless AEFE approves a shorter period in writing. Lounge passes are available only at participating locations and are subject to the applicable Supplier’s terms, including capacity, operating hours, terminal access rules, security requirements, and other conditions imposed by the Supplier or lounge operator. Cancellations, changes, and no-shows are subject to the applicable Supplier’s terms. You must notify AEFE of any such cancellation or change. AEFE reserves the right to change the Supplier or provider for, or to remove, this Benefit at any time, and if a suitable lounge is not available, AEFE reserves the right to use alternative fulfillment Suppliers to provide the Benefit. This Benefit expires at the end of your 24-month Membership Term, has no cash value and may not be exchanged or redeemed for cash, and any unused admissions do not carry over beyond the Membership Term. You must be a Member in good standing with AEFE to be eligible for this Benefit.
Suppliers Provide the Underlying Travel and Benefits. The Travel Opportunities, Hotel Savings Cards, and certain Lifestyle Perks are provided by Suppliers, and not by AEFE. Each Supplier provides the underlying travel, certificates, savings, or services under its own terms and conditions, which govern your use of that Supplier’s offering. You may be required to review and accept the applicable Supplier terms before accessing or redeeming a Benefit.
AEFE’s Role. AEFE’s role is to provide membership access, member education, Benefit-request workflows, and concierge support. AEFE controls Member eligibility and the release of Benefits, but AEFE does not control, and is not responsible for, the acts, omissions, performance, pricing, availability, or quality of any Supplier or direct provider.
No Responsibility for Supplier Performance. To the fullest extent permitted by law, AEFE is not liable for a Supplier’s or direct provider’s failure to provide, honor, or perform any travel, lodging, certificate, savings, or other benefit, or for any change, cancellation, or discontinuation by a Supplier. Your remedies with respect to the underlying travel or services are with the applicable Supplier or direct provider under its terms.
Subject to your compliance with these Terms and payment of all applicable fees, AEFE grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Content and the Service solely for your own personal, non-commercial use as a Member during your active Membership Term. The Content and Benefits are provided for the sole use of the enrolling Member. All rights not expressly granted are reserved by the Company.
You agree that you will not, and will not permit any other person to:
(a) share, disclose, license, sell, rent, lease, assign, distribute, transmit, host, or otherwise make the Content, the Service, or any Benefit available to any other individual or entity outside of your own authorized, personal use;
(b) reproduce, redistribute, republish, or repurpose any Content, in whole or in part, as part of a paid promotion, website, course, membership, program, or any other commercial offering, or resell, rebrand, or otherwise commercially exploit the Content, the Service, or any Benefit in any form;
(c) modify, make derivative works of, disassemble, decompile, reverse engineer, or attempt to derive the source or underlying structure of any part of the Service;
(d) remove, alter, or obscure any copyright, trademark, or other proprietary notice contained in the Content or the Service;
(e) use any robot, spider, scraper, or other automated means to access, copy, or monitor any portion of the Service, or introduce any virus, malware, or other harmful code; or
(f) use the Service or any Benefit in any way that violates any applicable law or regulation, or that could disable, overburden, damage, or impair the Service or interfere with any other party’s use of it.
Your right to use the Content, the Service, and the Benefits is authorized only while your membership is active and in good standing. Upon expiration or termination of your membership for any reason, your rights to access and use the Content, the Service, and the Benefits immediately cease, as further described in Section 18.
Membership Term. The membership is sold for an initial Membership Term of twenty-four (24) months, beginning on the date your enrollment is accepted, unless a different term is disclosed to you at the time of purchase. The duration of your Membership Term will be clearly and conspicuously disclosed to you before you enroll.
Fees. You agree to pay the membership fee and all applicable charges in effect at the time they become due, using a valid payment method, in accordance with the pricing and billing terms disclosed to you at the time of purchase. The membership is offered in two tiers: the Voyager membership, with a membership fee of $2,497, and the Elite Escapes membership, with a membership fee of $4,497. The applicable membership fee corresponds to the tier you select at the time of purchase. Membership fees may be payable in a single payment or, where offered, in installments or through a third-party financing arrangement. If you elect a financing or installment option, your payment obligations are also governed by the separate financing or installment agreement disclosed to you at the time of purchase.
No Automatic Renewal. Your membership does not automatically renew. At the end of your Membership Term, your membership will expire, and we will not charge your payment method any renewal fee. If you wish to continue your membership after it expires, you may purchase a new membership at the then-current price and on the then-current terms, if we offer one at that time.
Non-Usage. Failure to use the Service or any Benefit does not by itself constitute cancellation and does not relieve you of payment obligations already incurred, except as provided in Section 9 or as required by applicable law.
Your Right to Cancel. You may cancel your membership by delivering or mailing written notice of cancellation to AEFE at the address or email set forth in Section 28 before midnight of the seventh (7th) calendar day after the date you enter into these Terms, or within any longer period required by the law of your state of residence. Your notice is sufficient if it indicates your intention not to be bound. If notice is given by mail, it is deemed given when deposited in the mail, properly addressed and postage prepaid. If you cancel within this period, AEFE will refund all payments you have made, less the value of any Benefit you have already used, within the time required by applicable law and in any event promptly following receipt of your notice.
State-Mandated Cancellation Rights Control. If the law of your state of residence provides a longer cancellation period, a different refund timeframe, or additional cancellation rights, those requirements control over this Section, and nothing in these Terms waives or limits any cancellation or refund right that applicable law makes non-waivable. Additional state-specific rights and disclosures, where applicable, are provided in the state addendum or disclosures made available to you at the time of purchase and are incorporated into these Terms.
Cancellation After the Cancellation Period. After the cancellation period described above, except for the cancellation rights described in this Section and any right required by applicable law, membership fees already paid are non-refundable.
Except as expressly provided in Section 9 or as otherwise required by applicable law, all membership fees are non-refundable, including once access to the Service or Benefits has been granted. Amounts payable to a Supplier or direct provider for underlying travel or services are governed by that Supplier’s or provider’s refund and cancellation terms. If you are not satisfied with the Service, we encourage you to contact us at memebersupport@aefreedomescapes.com so we can try to address your concerns.
If a scheduled payment fails, we may retry the charge up to six (6) times. After two (2) failed attempts, a late fee of ten dollars ($10) may be applied to the extent permitted by applicable law. Any outstanding balance may result in suspension of your access to the Service and Benefits until the balance is paid. You are responsible for any third-party fees you incur in connection with the Service, and for any reasonable costs of collection (including reasonable attorneys’ fees) of undisputed past-due amounts, to the extent permitted by applicable law.
We may change, correct, or update information, pricing, descriptions, features, Benefits, or Content at any time. We do not warrant that information available through the Service is accurate, complete, or current, and any reliance you place on such information is at your own risk. We may modify, suspend, or discontinue all or any part of the Service, subject to our obligation under Section 4 to use commercially reasonable efforts to maintain Benefits of substantially comparable overall value during your Membership Term and to any refund rights required by applicable law.
Ownership. The Service and all Content, features, functionality, and branding are owned by the Company and its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. No right, title, or interest in the Service or the Content is transferred to you, and all rights not expressly granted are reserved.
Trademarks. “A&E Freedom Escapes,” “AEFE,” and related names, logos, and slogans are trademarks of the Company. You may not use any of these marks without our prior written permission. All other names and marks appearing on the Service, including those of Suppliers, are the property of their respective owners.
By participating in AEFE events, programs, or interactive features, you grant the Company permission to use photographs, recordings, and likenesses captured in connection with your participation for marketing and promotional purposes in any media, without additional compensation to you.
Any feedback, comments, ideas, or suggestions you provide regarding the Service (collectively, “Suggestions“) are and will remain the sole property of the Company. We may use, copy, modify, publish, and otherwise exploit the Suggestions for any purpose without any obligation, credit, or compensation to you.
We respect the intellectual property rights of others. If you believe that any material available through the Service infringes your copyright, please send a written notice to our designated contact at compliance@aefreedomescapes.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and its location; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner. It is our policy to terminate the accounts of repeat infringers in appropriate circumstances.
The Service may contain links to, or make available, third-party websites, content, or services (including Supplier sites and offerings) that we do not control. We provide these solely for your convenience and are not responsible for the content, accuracy, or practices of any third party. Your access to and use of any third-party website or service is at your own risk and subject to that third party’s own terms and policies.
By You. You may stop using the Service at any time and may cancel as provided in Section 9.
By Us. We may suspend or terminate your account and access to the Service and Benefits for conduct that violates these Terms (including unauthorized sharing or commercial use of Content or Benefits), for non-payment, for misuse of the Service, or as otherwise permitted by applicable law, in each case with any notice required by applicable law.
Effect of Termination. Upon termination or expiration, your license and right to access the Content, the Service, and the Benefits immediately cease. Termination does not relieve you of any payment obligations incurred before the effective date of termination, and does not affect any refund right required by applicable law. All provisions of these Terms that by their nature should survive — including those relating to ownership, license restrictions, fees already incurred, feedback, disclaimers, limitation of liability, indemnification, and dispute resolution — survive termination.
THE SERVICE, THE CONTENT, AND THE BENEFITS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, AEFE DOES NOT WARRANT, AND IS NOT RESPONSIBLE FOR, THE TRAVEL, LODGING, CERTIFICATES, SAVINGS, OR OTHER SERVICES PROVIDED BY ANY SUPPLIER OR DIRECT PROVIDER. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT OR BENEFIT WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS OR EXPECTATIONS. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR ANY BENEFIT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
To the fullest extent provided by law, you agree to defend, indemnify, release and hold harmless the Company and its owners, officers, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service or any Benefit, your sharing or other use of Content or Benefits in violation of these Terms, your violation of these Terms, or your violation of any law or the rights of any third party.
Governing Law. These Terms, and any dispute or claim arising out of or relating to them or the Service (including non-contractual disputes or claims), are governed by and construed in accordance with the internal laws of the State of Texas, without giving effect to any choice- or conflict-of-law provision or rule. This choice of law does not deprive you of the protection of any mandatory consumer-protection law of your state of residence that cannot be waived by agreement.
Exclusive Jurisdiction and Venue. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Service shall be instituted exclusively in the state courts located in Dallas County, Texas, or in United States District Courts having jurisdiction over Texas. You and the Company irrevocably submit to the exclusive jurisdiction of these courts and waive any objection to the exercise of jurisdiction or venue in these courts, including any objection based on an inconvenient forum, except where applicable law gives you a non-waivable right to bring or defend a claim in your home state.
Informal Resolution. Before filing any action, the party raising a dispute is encouraged to first send the other a written notice describing the nature and basis of the claim and the relief sought — to the Company at the address or email set forth in Section 28 — and the parties will attempt in good faith to resolve the dispute informally. This step does not limit either party’s right to pursue the dispute in the courts identified above.
Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY.
Waiver of Class Actions. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Equitable Relief. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in the courts identified above to protect its intellectual property or proprietary information.
TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED. THIS SECTION DOES NOT APPLY WHERE APPLICABLE LAW PROVIDES A LONGER PERIOD THAT CANNOT BE SHORTENED BY AGREEMENT.
We may modify these Terms from time to time. We will communicate material changes by email or through the member portal, with at least thirty (30) days’ notice before they take effect. Changes to the dispute-resolution provisions in Section 22 will not apply to any dispute of which the parties had notice before the change. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel as provided in Sections 8 and 9.
You represent that you have the legal right to use any payment method you provide. We reserve the right to refuse or cancel any order or membership for reasons including Service availability, errors in pricing or descriptions, or suspected fraud or unauthorized activity.
No waiver by the Company of any term of these Terms is a continuing waiver or a waiver of any other term, and our failure to assert any right or provision does not constitute a waiver of it. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms, together with the Privacy Policy (available on our website or on request) and any other agreements or disclosures expressly incorporated by reference, constitute the sole and entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
For questions regarding these Terms, contact us at membersupport@aefreedomescapes.com. Our mailing address is: A&E Freedom Escapes LLC, 11816 Inwood Rd #1222 Dallas, TX 75244.